1.  Can I order from the Vivere website?
We are a wholesaler and only deal directly with retailers.  For a list of dealers in your area, please visit our dealer search area and type in your postal code.   We do encourage you to call them in advance to confirm they have stock of the product you are interested in.  There are also numerous on-line retails who handle Vivere products as well.
 
2.  Can I leave my hammock outside all summer long?
We suggest that you bring your hammock inside when it is not in use.  This will reduce its exposure to the elements and significantly prolong its lifespan.

3.  Will my hammock stretch?
Yes, but it depends on the material.  We have hammocks that will stretch anywhere from 1-2 inches up to 1-2 feet.  However, after the hammock has been used on several occasions, the stretching tends to subside.

4.  Where will I hang it?
Inside or outside?  Take measurements of the area where you plan to hang the hammock.  This will come in handy when its time to order.  If you think you don't have a place to hang a hammock, check out our hammock stands.  These options give you the flexibility of hanging your hammock anywhere.

5.  Can I hang my hammock inside?
Absolutely.  You can use our hammock hooks or purchase lag hooks from your local hardware store.  When screwing them into the wall, you must locate a stud and use this as an anchor at both ends.

6.  How should I care for my hammock?

Every style of hammock is unique and requires special care.  The majority of hammocks can be washed with a mild detergent and dried naturally (do not use a traditional dryer).  

7.  Is the quilted hammock waterproof?  That is, can it be left out all summer or does it have to be taken in and out of the rain?  

It is fine in the rain, as the hammock is polyester material with poly-fill.  Water will sit in the layer of poly-fill after a rain, but will dry out.  The actual material does not absorb moisture.  Our poolside hammocks are made from a material called "Textilene".  This material is also excellent in the rain as it does not absorb moisture. This material is also popular in patio furniture. 

8.  Is my hammock stand weather resistant?

All metal hammocks stands that are offered by Vivere are powder coated to protect the steel frame from rusting.  However if the stand is left outside year after year, it may begin to show signs of rust.  If this happens to yours, lightly sand the rusty areas and cover again with matching spray paint. 

9.  How many people will my hammock hold?

As a general rule, a single hammock supports the weight of 1 adult and a double hammock will support 2 adults.  Please however use your best judgement based on the weight capacity of each hammock and hammock stand.  The weight capacity of each hammock and hammock stand is outlined on this website - refer to the item you are interested in for the pertinent information.

10.  How do the Parachute Nylon Hammocks hang?

Remove the hammock from its pouch, locate the 2 "S" hooks and pull on them until the nylon material bunches together and slides to one end of the rope.  Proceed to hang.

Hammocks without a spreader bar (Brazilian)

Hand Washing

Place the hammock into a sink or bathtub by holding both of the end loops. Immerse the hammock in warm water and slowly add a mild detergent, but keep the end loops out of the water. DO NOT USE BLEACH. Using your hands, massage the hammock as well as the end strings until the hammock is clean. After washing, rinse the hammock with clean water. Finally, wrench the water from the hammock and hang it in a place to dry. Make sure the hammock is spread out for thorough drying.

Machine Washing

Bring both end loops together by folding the hammock in half. Tie the end strings together with a piece of string just below the loops and 3/4 of the way towards the bed of the hammock. This will prevent the strings from getting tangled from the agitation and spinning in a washing machine. Once the end strings are tied, place the hammock in a pillow case and tie the pillow case closed. Use mild detergent with your wash cycle and use cold water for your rinse and spin cycle. DO NOT USE BLEACH. After the rinse cycle, carefully remove the hammock from the pillow case and untie the strings. Hang up your hammock to dry, make sure the hammock is spread out for thorough drying.

Storage

Before putting your hammock into storage, make sure it is completely dry and clean.

Tie the end strings together with a piece of string just below the loops and 3/4 of the way towards the bed of the hammock. This will prevent the strings from getting tangled.

Place the hammock into a weather resistant fabric bag that can breathe. The other option is to hang your hammock from a hook in your garage that is located in a dry and low traffic area. This will help keep the hammock from being soiled. It is also important to protect your hammock from various critters that might think your hammock material is food or an ideal nesting site.

If you see any mold or mildew appear on your hammock, wash with a mild detergent. Use your own judgment whether a spot clean is required or a full wash.

 

Hammocks with a spreader bar (Rope and Fabric Hammocks)

Hand Washing

The quickest way to wash your rope or fabric hammock is to spread out the hammock on a smooth flat surface (i.e. deck, or driveway). Using a garden hose, dampen the hammock. Then add some mild detergent to a bucket of warm water. Using a soft bristle brush, scrub the fabric or rope on one side followed by a rinse with the garden hose making sure all the detergent is removed from the hammock. Flip the hammock over and repeat. After the final rinse, hang the hammock for drying. We recommend the hammock dry as quickly as possible, (direct sunlight in a warm area is ideal) to help maintain the integrity of the fabric or rope. Do not let your hammock remain wet for consecutive days, over time, this may weaken the hammock and reduce the longevity one might expect from their hammock. Although Vivere Ltd. offers a 12 month warranty, one can normally expect their hammock to last significantly longer.

Machine Washing

Since these types of hammocks have a spreader bar that is non-removable, use of a washing machine is not an option.

Storage

Before putting your hammock into storage, make sure it is completely dry and clean.

Fold the hammock in half, by bringing together the 2 o-rings. Proceed to roll the hammock up into a tube. Place the hammock into a weather resistant fabric bag that can breathe.

The other option is to hang your hammock from a hook in your garage that is located in a dry and low traffic area. This will help keep the hammock from being soiled. It is also important to protect your hammock from various critters that might think your hammock material is food or an ideal nesting site.

If you see any mold or mildew appear on your hammock, wash with a mild detergent. Use your own judgment whether a spot clean is required or a full wash.